Frequently Asked Questions
Everything you need to know about shopping with Cherry The Label.
What is the shipping timeframe for my order?
Standard shipping typically takes 3-7 business days within the domestic region. International orders may take 10-21 business days depending on the destination and customs processing.
How do I process a return or exchange?
We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our online portal to generate a prepaid return label and start your exchange or refund process.
How can I ensure I select the correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit or checking the specific fabric elasticity mentioned in the description.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible 'Buy Now, Pay Later' options through Klarna and Afterpay.
Are Cherry The Label products sustainably made?
We are committed to ethical manufacturing. 80% of our current collection is produced using organic cotton or recycled polyester, and we work exclusively with factories that guarantee fair wages and safe working conditions.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team via live chat.